Policies

Learn More About Our Policies

 

PRODUCT RETURNS

Columbia Laser Skin Center is committed to ensure all skin care products and cosmetics are properly sealed for safety and quality assurance. We do not refund the purchase price of returned products, although you may discuss exchanging unopened, unused products with our clinical staff within 30 days of purchase.

 

CANCELLATION POLICY

At Columbia Laser Skin Center, we’re dedicated to making each appointment as seamless as possible for both our patients and providers. To help us serve everyone in a timely way, we kindly request 48-hour notice if you need to reschedule. For same-day cancellations, please note:
  • A $150 fee will apply to appointments under 2 hours.
  • A $250 fee will apply to appointments of 2 hours or more.
This policy helps us honor everyone’s valuable time and ensures that those waiting for appointments have the chance to see our providers. Thank you for your understanding and for helping us keep our schedule open for everyone who needs us!

FINANCIAL POLICY

Fees for all services are paid in full at the time of service. We accept Visa, MasterCard, Discover, American Express, debit cards, checks, and cash. Any check returned for insufficient funds will assess a fee of $25.00. Patient financing is available through CareCredit. We do not offer any refunds on services rendered. Unused balances on treatment packages will not be refunded, however those balances can be applied to other services offered by Columbia Laser Skin Center.

Any fees discussed before a consultation are general estimates. You will be given an individualized treatment plan with fees, which are valid for a period of ninety (90) days after the consultation appointment.

Since most of our procedures are considered cosmetic and not deemed medically necessary, we do not bill insurance.

CLICK HERE TO GET STARTED WITH CARECREDIT.

 

GUARANTEES

Because individual results vary, the staff of Columbia Laser Skin Center cannot guarantee those results. Nor can the staff precisely estimate the actual number of treatments required for optimal results. If you have any questions, please contact our office: 541.298.5066